We will explain five easy ways to check GTBank statement of account and account balance on your phone in this article. Some of these methods can work without an internet connection.
Some time ago, GTBank’s customers had to go to the bank to request for their statement of account. The periodic statements sent to customers’ email addresses simply wasn’t convenient enough, as one couldn’t check statements at will.
It became apparent the need to provide other options that wouldn’t require customers to be physically present at the bank.
Hence, Guaranty Trust Bank developed a few convenient options in order the decongest the banking hall. These innovations have become very handy especially in periods of social distancing.
Currently, users can now check their statement of account and account balance through five easily accessible ways.
How to check GTBank statement of account
There are five easy ways to check your GTBank statement of account and account balance. They include;
- Internet banking
- Use the GTBank mobile app
- Contact GTConnect
- Periodic email notification
- Call GTBank customer care
These methods vary in terms of accessibility. The first four methods require the use of an internet connection, whereas the last method doesn’t. Let’s take a closer look at these options.
1. Internet banking
To check your GTBank statement of account through the internet banking method do the following;
Step 1: Go to www.gtbank.com
Step 2: Sign in using your User ID and password.
Step 3: Click the menu toggle at the left corner of your device.
Step 4: Navigate downwards and click the ‘request for statement of account’. Your transactions and balance will be displayed.
Step 5: Save or print the page.
Note: You may have to enroll for internet banking if you haven’t done so already in order to use the internet banking method.
2. Use the GTBank mobile app
GTBank mobile app and GTWorld app are very popular amongst customers. It is arguably the most convenient method to check your statement of account online.
In most cases, all you simply need to do is sign into the mobile app to see the last few transactions with your account balance boldly written on the carousel.
Even so, you can choose to check the transactions that occurred within a certain period by selecting the date and month in which you made the transaction. The credit and debit entries along with other details of the selected date range will be shown.
However, if you intend to obtain a comprehensive GTBank statement of account, simply follow the process below:
Step 1: Launch the mobile banking app.
Step 2: Log in to your mobile app.
Step 3: Click on the menu bar at the top left corner of your screen.
Step 4: Select “My Services” from the list of options provided.
Step 5: Tap “Statement Request”.
Step 6: Select an account and fill the date range.
Upon clicking the statement request button, you will need to select the account for which you need its statement and set the start and end date of your choice.
Then hit the submit button, afterward, a PDF document of your account statement will be sent to your email address.
3. Contact GTConnect
Contacting GTConnect has become a lifeline for most customers. If you have questions about the bank’s services you can simply make an inquiry about it by sending a mail to firstname.lastname@example.org.
This provides yet another easy method to obtain your GTBank statement of account online. To request for your account statement send an email with the following format;
Take note of the important details you must provide in the mail.
- Account name and number
- Date range or period of transactions
GTConnect are known for their prompt response and how swiftly they treat security issues. So next time you have a complaint or inquiry don’t forget to send them a mail.
4. Periodic email notification
The periodic email notification method is the good old fashioned way to receive your account statement online. At the end of each month or the beginning of the next one, Guaranty Trust Bank sends a PDF document of your account statement.
In a rare case when you do not receive transaction alerts, authentication PINS, monthly account statements, and newsletters on your email address used to create your bank account, you may need to visit the nearest branch to make a complaint. Otherwise, you should receive these notifications periodically.
To get a hard copy of your account statement, go to your email address and find the message from GTBank stating your closing balance.
Download the PDF document and print its content. This file contains details of your transactions for the periods stated. The drawbacks of this method are you cannot specify the range of transactions nor can you request a statement at any given time.
5. Call GTBank customer care
Step 1: Go to your dialer.
Step 2: Dial +2348029002900 or +2348039003900.
Step 3: State the reason for your call.
Step 4: Verify your identity.
How to send your account statement to other banks
There are two ways to send your statement of account to another financial institution. You can either use the internet banking method or the mobile banking app.
Via internet banking
To send your account statement to other banks do the following;
Step 1: Go to www.gtbank.com.
Step 2: Sign in using your User ID and password.
Step 3: Select “My Accounts”.
Step 4: Then click ”Send Statement to Third-party”.
Step 5: Tap the “New Request” button.
Step 6: Choose a “Destination” (the bank you wish to send it to).
Step 7: Now enter “Start date” and “End date” of the transaction period.
Step 8: Click “Account to Debit” and “Account to generate statement”.
Step 9: Ensure the details your entered are correct.
Step 10: Then provide an answer to your secret question
Step 11: Input your “Token code”.
Step 12: Finally, tap the “Submit“ button to send the statement generated to the financial institution you have chosen.
Using the GTWorld app
Follow the process below to transfer your account statement to other banks using the mobile banking method;
Step 1: Launch the mobile app.
Step 2: Sign in to the app with your login credentials.
Step 3: Toggle the menu button at the top left corner or swipe the app from left to right.
Step 4: Select “Banking” from the options provided.
Step 5: Then click “Requests”.
Step 6: Tap ”Send Statement to Third-party”
Step 7: Select the “New Request” button.
Step 8: Choose a “Destination” (the bank you wish to send it to).
Step 9: Now enter “Start date” and “End date” of transaction period.
Step 10: Click “Account to Debit” and “Account to generate statement”.
Step 11: Ensure the details your entered are correct.
Step 12: Press the “Continue” button.
Step 13: Input your “Token code” or “authentication PIN”.
Step 14: Finally, tap the “Done“ button to send the statement generated to the financial institution you have chosen.
We live in an era where having to visit the banking hall for inquiries is becoming redundant. From the comfort of your home, office, or what have you, you can easily use your mobile device or personal computer to check your GTBank statement of account and account balance.
However, if you need a hard copy of the statement of account with the official bank stamp, you will need to visit a GTBank branch close to you.
Frequently Asked Question
How do I check GTBank account balance?
It is very easy to check your account balance using the USSD code.
Step 1: Go to you dialer.
Step 2: Dial *737*6*1# using the alert number.
Step 3: Enter the last four digits of your ATM card.
Your account balance will be shown on a pop-up prompt.