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Bank of America Customer Care Number

Bank of America Hours Today

Bank of America Customer Care Helpline!

Knowing the Bank of America customer care number or helpline is very essential, especially if you’re a customer. Although, no one hopes to encounter challenges, we live in a world filled with uncertainties and risks. And you wouldn’t want to aggravate those risks by being unaware of your bank’s helpline.

In the event that an issue arise, which may prompt you reach out to the Bank of America customer care line, it is my advice that you bookmark this page for references purposes. Reason being that, we have enlisted several means to contact your bank’s helpdesk, both online and offline.

Also, you may need your bank’s contact simply to make inquiries or requests with respect to their services. We have carefully curated the information provided here so that you don’t have to visit the bank to rectify an issue or make inquiries.

The Bank of America, as earlier mentioned in a prequel to this post, is one of the world’s leading financial institutions. It boasts of a multitude of consumers from various walks of life. Some of it customers small and middle-market businesses and large companies.

Bank of America Overview

Even more, it provides services that includes, but not limited to, asset and risk management, investing, banking, as well as other financial products and services. Now let’s delve into a bit of statistical data pertaining to the BOA.

Other services it provides include; corporate banking and trading across a wide range of asset classes, serving governments, companies, institutions and individuals in different parts of the world.

Bank of America has a customer base of over 60 million persons. Amongst this figure include over 30 million active mobile users. It have about 4,500 retail financial centres, and over 16,000 Automated Teller Machines. Additionally, it has branches in over 30 countries around the globe.

Check: Bank of America Hours Today

With the unrivalled level of convenience it brings to its customers, Bank of America is definitely an indomitable force to reckon with in the global banking sphere. And of course, the Bank of America Corporation stock (NYSE: BAC) is listed on the New York Stock Exchange.

Their online products and services are easily understood and used by over 3.2 million small business owners, who leverage the elegant support provided by the bank.

In view of the foregoing, it wouldn’t be an overstatement to call the Bank of America a world class bank.

Bank of America Customer Care Number

Each Bank of America customer care number is meant to serve a specific purpose. And these service desk numbers, along side the purpose it serves, are given below;


ATM, BOA Customer Care Number

IssueTime (ET)BOA Customer Care Number
ATM Issues8AM to 11PM (Weekdays)
8AM to 8PM (Weekends)
844-401-8500 Option 1
To submit a claim for an ATM deposit or withdrawals*8AM to 11PM (Weekdays)
8AM to 8PM (Weekends)
844-401-8500 Option 2
For general account services & information*8AM to 11PM (Weekdays)
8AM to 8PM (Weekends)
844-401-8500 Option 3
Or
+13157244022 (Intl. Collect)**

* Your card or account number will be required.

**Cell phone roaming charges may apply.

Loan Services, Bank of America Customer Care Number

Customer TypeTime (ET)BOA Customer Care Number
New Customers9AM to 12AM (Weekdays)
9AM to 8PM (Weekends)
844-892-6002
Existing Customers9AM to 8PM (Weekdays)
9:30AM to 6PM (Weekends)
800-215-6195
TTY/TDD (For Existing Customers)9AM to 8PM (Weekdays)866-345-1248
CDs8AM to 9PM (Weekdays)
8AM to 8PM (Weekends)
888-827-1812
IRAs8AM to 9PM (Weekdays)888-827-1812
TTY/TDD (For CDs)8AM to 9PM (Weekdays)
8AM to 8PM (Weekends)
800-288-44081
TTY/TDD (For IRAs)8AM to 9PM (Weekdays)800-288-4408

Checking and Savings, Bank of America Service Information

Request / InquiryTime (ET)BOA Customer Care Number
General account information, report a lost/stolen debit card8AM to 11PM (Weekdays)
8AM to 8PM (Weekends)
800-432-1000
Or
+13157244022 (Intl. Collect)**
To open an account (Debit Card)9AM to 11PM (Weekdays)
8AM to 8PM (Weekends)
800-432-1000
Or
+13157244022 (Intl. Collect)**
For Spanish8AM to 11PM (Weekdays)
8AM to 8PM (Weekends)
800-688-6086
TTY/TDD8AM to 11PM (Weekdays)
8AM to 8PM (Weekends)
800-288-4408
Credit card customer service (including lost/stolen card)24/7800-732-9194
Or
+17576774701 (Intl. Collect)**
Credit card activation24/7800-276-9939
TTY/TDD (Credit card)24/7800-222-7365
Credit card Billing Inquiries24/7 Automated Support866-266-0212

**Cell phone roaming charges may apply.

Insurance and Protection

Request / InquiryTime (ET)BOA Customer Care Number
Privacy Assist (Existing Customer)8AM to 11PM (Weekdays)
9AM to 6PM (Weekends)
800-516-9561
Health Benefit Accounts (HSA, FSA, HRA) For assistance in opening a new HSA account9AM to 6PM (Weekdays)800-992-3200
Option 1
For assistance with an existing account24/7800-718-6710
Or
The number on the back of your debit card
TTY/TDD24/7800-305-5109
Term Life Insurance & Accident Insurance9AM to 6PM (Weekdays)866-817-2836

International Travel

Request / IssueTime (ET)BOA Customer Care Number
Call Collect8AM to 11PM (Weekdays)
8AM to 8PM (Weekends)
+13157244022
Lost/stolen card (Debit card issues)7AM to 10PM (Weekdays)
8AM to 5PM (Weekends)
+17576774701
Lost/stolen card (Credit card issues)7AM to 10PM (Weekdays)
8AM to 5PM (Weekends)
+13157244022

Military and Student

Request / InquiryTime (ET)BOA Customer Care Number
Student Banking7AM to 10PM (Weekdays)
8AM to 5PM (Weekends)
800-432-1000
Or
+13157244022 (Intl. Collect)**
Safe Deposit box7AM to 10PM (Weekdays)
8AM to 5PM (Weekends)
800-432-1000
Student Lending8AM to 6PM (Weekdays)800-344-8382
Military Banking6AM to 9PM (Weekdays) [CT]
9AM to 3PM (Saturdays) [CT]
800-334-1920
Or
+12109785000 (Intl. Collect)**

**Cell phone roaming charges may apply.

Mobile and Text Banking

Request / InquiryTime (ET)BOA Customer Care Number
Mobile Banking Support24/7 Automated Support800-432-1000
Text Banking Support24/7 Automated Support800-604-9961

Mortgage and Home Equity

Customer TypeTime (ET)BOA Customer Care Number
Existing Mortgages8AM to 9PM (Weekdays)800-669-6607
New Home Equity Applications8AM to 10PM (Weekdays)
8AM to 6:30PM (Weekends)
800-779-3894
Existing Home Equity accounts8AM to 9 PM (Weekdays)800-934-5626
New Mortgage Applications8AM to 10PM (Weekdays)
8AM to 6:30PM (Weekends)
800-270-5746

Online Banking

Customer TypeTime (ET)BOA Customer Care Number
All Customers24/7 Automated Support800-432-1000

Small Business Banking

Support / InquiryTime (ET)BOA Customer Care Number
To open a new account8AM to 10PM (Weekdays)866-543-2808
Remote Deposit Online Support8AM to 8PM (Weekdays)877-270-1242
General Service Questions7AM to 10PM (Weekdays)
7AM to 7PM (Saturdays)
888-BUSINESS
Or
(888-287-4637)
Merchant Services Support24/7 Automated Support800-430-7161
Online Banking Support7AM to 10PM (Weekdays)
7AM to 7PM (Saturdays)
866-758-5972
Intuit Online Payroll Support9AM to 9PM (Weekdays)888-606-4545

Privacy and Security

Issue / ReportTime (ET)BOA Customer Care Number
To report a lost/stolen Debit card8AM to 11PM (Weekdays)
8AM to 8PM (Weekends)
800-432-1000
Or
+13157244022 (Intl. Collect)**
For Spanish8AM to 11PM (Weekdays)
8AM to 8PM (Weekends)
800-688-6086
To report a lost/stolen Credit card24/7 Automated Support800-732-9194
Or
+17576774701 (Intl. Collect)**

**Cell phone roaming charges may apply.

Report Fraudulent or Suspicious Activity

Account TypeTime (ET)BOA Customer Care Number
Mortgage accounts7AM to 7PM (Weekdays)800-669-6607
Home equity accounts7AM to 7PM (Weekdays)800-934-5626
Online Banking24/7800-432-1000
Others7AM to 10PM (Weekdays)
8AM to 5PM (Weekends)
800-432-1000
Or
+13157244022
Spanish7AM to 10PM (Weekdays) [LT]
8AM to 8PM (Weekends) [LT]
800-688-6086


Closing Comment

We have compiled this list to help our readers gain access to banking services during this crisis. One reader specifically stated that the Owen Brown Columbia, MD branch had closed the lobby.

Another reader mentioned that in the state of CT not one branch is currently open, and their drive throughs have been closed since a while back.

Hence, you may have to opt in for a virtual card, should you need a new credit or debit card. In any case, ensure you practice safety measures and remain positive. Stay blessed.

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